Customer Service Representative

2 weeks ago

Penrith Municipality, Australia Panthers Penrith Full time
Customer Service Attendant

We are seeking a passionate and dedicated customer service professional to join our friendly team at Panthers Penrith.

This part-time opportunity is perfect for an energetic and reliable individual who is eager to provide exceptional customer service to our members and guests.

As a Customer Service Attendant, you will be an exceptional team player with a welcoming smile, ensuring excellent customer service is given at all times. You will strive to make sure our customers are our number one priority with your customer-first attitude and provide consistent and exceptional customer service.

Main duties will include:

  • Providing excellent customer service to our members and guests;
  • Ensuring effective replenishment of products;
  • Cash handling duties;
  • Food and beverage service;
  • Consistent high-quality cocktail service;
  • Maintaining floor cleanliness, including table clearing, glass, and plate collection.

The successful candidate for this role will possess:

  • At least 12 months of experience in a customer service position in the hospitality industry;
  • A proven track record for providing exceptional customer service;
  • A strong work ethic and ability to work well in a team environment;
  • RSA & RCG certificates;
  • Possess strong attention to detail;
  • Have a high standard of personal grooming.

Why work for Panthers?

  • Work within a supportive team who prides themselves on giving back to their employees;
  • Enjoy a 40% discount at any Panthers-owned food outlets;
  • Enjoy a 20% discount on Panthers merchandise;
  • Reward and recognition programs;
  • Learning, development, and career growth opportunities;
  • Enjoy staff get-togethers and much more.

You will demonstrate a strong work ethic, a commitment to customer service, and the ability to work in a team as well as autonomously. You are required to be flexible and reliable as you will need to be available 24/7 to work as required, including nights, weekends, and public holidays.

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