Senior Manager Operational Risk and Resilience

7 days ago


Brisbane, Queensland, Australia Credit Union Australia Full time
About the Role

Credit Union Australia is seeking a highly skilled Senior Manager, Operational Risk and Resilience to join our team on a permanent full-time basis.

Key Responsibilities
  • Develop, maintain, and oversee policies and standards to reduce business disruption and ensure compliance with regulatory obligations.
  • Coordinate response efforts and ensure testing of plans through simulations or exercises.
  • Develop and maintain policies and standards supporting service provider management.
  • Oversee control design and implementation, recurring risks and controls review, and resilience assurance and support for regulatory notification.
  • Represent the second line of risk on relevant risk forums, project working groups, and steering committees.
  • Challenge and oversee operational risks and governance frameworks.
  • Analyze risk profiles, incident and issue data, and prepare insights for fact-based reporting on Operational Risk performance and activity across the bank.
  • Support the development of key risk management framework artefacts.
About You
  • Minimum of 10 years' experience in operational risk management and/or resilience management roles.
  • Experience in identifying, assessing, and mitigating various types of risks at a group-wide level, including operational resilience, business continuity planning, crisis management, service provider governance, or related fields within the financial services industry.
  • Proven ability to manage and influence multi-faceted stakeholders to meet competing priorities, different needs, and non-aligned expectations.
  • Strong communication skills to build relationships at all levels and clearly communicate good risk management practices.
  • Knowledge of relevant financial services regulatory and compliance considerations.
  • Strategic thinking and ability to deliver solutions to risk issues.


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