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Sales Support Specialist
2 months ago
We are seeking a highly skilled and motivated Sales Support Specialist to join our team at Ricoh Imaging Europe. As a Sales Support Specialist, you will play a critical role in supporting our customers and sales team throughout the sales process.
Key Responsibilities- Liaise between internal divisions to ensure seamless customer outcomes.
- Coordinate activities and projects such as events and campaigns.
- Assist the sales team in data entry and maintenance using Salesforce.
- Support data gathering, collation, and documentation for customer proposals.
- Create customer presentations, quotations, and proposals for the sales team.
- Assist in the entering and closing of quotes and orders using the CPQ system.
- Maintain price lists for specific customers and upload them into CPQ.
- Interface with the IMACD team on customer requirements and order progress.
- Investigate and resolve customer billing, toner automation, meter reading, and service incident issues.
- Perform general administrative tasks such as filing, recording, and distributing meeting minutes and travel requests.
- Experience working in a business-to-business sales environment.
- High level of computer skills, particularly with Microsoft Office.
- Experience dealing with customers, staff, and executives.
- Paid Parental Leave.
- Purchased Leave Scheme.
- Participation in our RedE recognition program.
- Free income protection cover.
- Wellness program.
- Novated leasing.
