Residential Building Liaison Officer

2 weeks ago


Melbourne, Victoria, Australia beBeeCustomerService Full time

**Job Opportunity**

Award-winning builder seeks exceptional liaison officer to provide customer service excellence.

The successful candidate will work in a friendly team environment, based in Reedy Creek. They will be responsible for building strong relationships with valued clients and ensuring accuracy of all documentation.

Key responsibilities include updating clients on the build journey, liaising with internal departments, and following company policies and procedures.

Mentoring, training, and upskilling will be available to further enhance your existing skills.

Responsibilities:

  • Provide efficient and professional customer service
  • Update clients on the build journey from initial design to completion
  • Build strong working relationships with internal and external stakeholders
  • Ensure accuracy of all documentation and ensure project progresses on time
  • Liaise with internal departments to stay informed at all times
  • Ensure company policies and procedures are followed

About You:

  • Experience within the residential building industry is preferred
  • Demonstrated understanding of residential building
  • Strong focus on providing client service excellence
  • Ability to build strong relationships with our valued clients
  • Strong administrative skills and be solution focused
  • Ability to work within a team environment and autonomously
  • Outstanding interpersonal and communicational skills
  • Strong organisational and time management skills

We Offer:

  • Mentoring, training, and upskilling opportunities
  • Face-to-face interviews for 2nd round applicants


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