Night Operations Coordinator

2 weeks ago


Sydney, New South Wales, Australia beBeeGuestService Full time $60,000 - $70,000
Job Role:

Night Auditor

Key Responsibilities:
  • Perform daily audits to ensure accurate financial records.
  • Provide exceptional guest service during check-in, check-out, and throughout their stay.
  • Effectively manage guest accounts, reservations, and billing using Opera Cloud.
  • Maintain seamless communication with all departments to address guest inquiries and requests promptly.
  • Operate the switchboard, handle wake-up calls, and deliver messages efficiently.
  • Reconcile daily transactions, including credit cards and F&B outlet reports.
  • Prepare comprehensive reports and express check-out envelopes for the next day's operations.
  • Enhance guest experiences by promoting hotel facilities and upselling services.
  • Adhere strictly to security protocols to maintain guest confidentiality and hotel safety.
  • Ensure a well-stocked front desk and complete nightly checklists and reports.


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