Pool Operations Supervisor
3 weeks ago
Job Summary
The Aquatic Duty Manager is a key leadership role within Belgravia Leisure, responsible for overseeing the safe and efficient operation of our aquatic centres. As a leader, you will be responsible for directing the day-to-day activities of our staff, ensuring exceptional customer service and a safe environment for our patrons.
Key Responsibilities
- Oversee the safety and evacuation procedures of the aquatic centre
- Direct the activities of café, aquatics, health club, sports programmes, private hires, events, and customer service staff
- Manage pool plant systems, requiring technical knowledge of plant rooms and water quality principles
- Lead by example, demonstrating a commitment to customer service excellence and a safe working environment
- Communicate effectively with patrons, staff, and management to ensure seamless operations
- Ensure compliance with OHS and public safety regulations
- Manage staff schedules, including mornings, evenings, and weekends
- Develop and implement strategies to improve customer satisfaction and retention
Requirements
- Strong leadership experience with the ability to inspire and motivate others
- Excellent verbal communication skills
- Understanding of OHS and public safety applications within a facility
- Ability to work a variety of shifts, including mornings, evenings, and weekends
- Current First Aid (Level 2) and Current CPR Certificate
- National Police Check
- Current Pool Lifeguard Certificate
- Current Pool Operations Certificate is desirable
What We Offer
Belgravia Leisure offers a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to providing exceptional customer service and a safe working environment for our staff.
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