Service Delivery Manager

1 day ago

Newcastle, New South Wales, Australia beBeeService Full time $100,000 - $120,000
Service Management Position

Manage and oversee a team of service technicians to ensure high-quality delivery of services, compliance, and customer satisfaction.

  • Supervise, develop, and coach a team of service technicians
  • Maintain strong relationships with key stakeholders within our customer base
  • Conduct regular team meetings to discuss goals, progress, and safety concerns
  • Conduct quality audits at various sites
  • Induct and train new team members
  • Review and optimize service runs for efficiency and effectiveness
  • Administer tasks related to servicing activities
  • Manage and analyze customer feedback
  • Cover service runs as needed and provide backup support

Employee safety and wellbeing are top priorities. A valid Australian driver's license is essential.

A competitive salary package, bonus structure, fully maintained vehicle, mobile phone, and company uniform are offered as part of the compensation.

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