
Bowels Cancer Follow Up Officer
2 weeks ago
About the Role:
We are seeking a professional to actively communicate with participants and healthcare professionals regarding bowel screening test results following participation in the National Bowel Cancer Screening Program.
The role will contribute to corporate knowledge to support the NSW Bowel Cancer Screening Program to meet strategic priorities.
You will work in partnership with key stakeholders at the Commonwealth and State level, including Local Health Districts (LHD) and primary health care providers, to support participation in the National Bowel Cancer Screening Program and improvements in the relevant health services across NSW.
Key Responsibilities:- Communication: Effectively communicate with participants and healthcare professionals over the phone
- Encouragement: Encourage participants along the bowel cancer screening pathway
- Cross-Functional Teamwork: Contribute to corporate knowledge to support the NSW Bowel Cancer Screening Program
- Stakeholder Partnerships: Work in partnership with key stakeholders to support participation in the National Bowel Cancer Screening Program
- Tertiary qualifications and/or relevant experience in a health/science field
- Extensive communications skills and experience working directly with customers/patients in a customer service or ideally health environment
- Demonstrated ability to work successfully in small work group teams to provide a high-quality service
- Experience in managing stressful or critical customer/patient interactions with minimal direction
- A competitive salary range of $84,436 - $112,331 per annum
- 12% superannuation
- 4 weeks annual leave (plus 17.5% leave loading)
- 10 days sick leave
- 40 hours per week which include accrual of monthly Allocated Day Off (ADO)
- Access to generous Flexible Working practices
- Fitness Passport: a membership card for unlimited access to gyms and other facilities
- Novated car leasing arrangement
- Salary sacrificing to superannuation
- Collaboration
- Openness
- Respect
- Empowerment
- Strategic
- SUPPORTIVE
- Innovative
- Flexible
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