Senior Financial Operations Coordinator

3 days ago


Sydney, New South Wales, Australia Challenger Full time
About the Role

As a Senior Financial Operations Coordinator at Challenger, you will play a vital role in ensuring the smooth operation of our financial services team. This is an excellent opportunity to gain a deeper understanding of financial services and be involved in meaningful work across the business that will challenge you and enrich your career path.

Key Responsibilities
  • Processing applications, maturities, and withdrawals for clients within set SLAs
  • Vetting incorrect forms and requests and following up via email and outgoing phone calls to investors and financial advisers
  • Identify and escalate priority issues with Leaders for quick resolution
What You'll Need
  • You will ideally have studied in a finance related discipline
  • 12 months customer service experience (not limited to financial services)
  • Confident and professional written communication skills

We offer excellent development and progression opportunities tailored to individual career plans for those willing to commit to the role. Our Leaders are invested in the development of their people and thrive in being able to enrich the skill and experience within the team, with regular check-ins and training guaranteed.

This is a permanent position, offering a competitive salary range of $65,000 - $85,000 per annum, plus benefits.



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