Customer Service Representative

3 weeks ago


North Altona, Victoria, Australia Telstra Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant at Telstra. As a key member of our store team, you will be responsible for delivering exceptional customer service and sales experiences to our customers.

Key Responsibilities

  • Provide personalized customer service and support to customers in-store
  • Identify and meet customer needs by offering tailored solutions and products
  • Meet and exceed sales targets and key performance indicators (KPIs)
  • Develop and maintain a strong understanding of Telstra's products and services
  • Work collaboratively with colleagues to achieve store goals and objectives

What You'll Need

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Strong product knowledge and ability to learn quickly
  • Positive and resilient approach to customer service
  • Experience in a customer-facing role

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Flexible work arrangements and work-life balance
  • Access to training and development programs
  • Recognition and rewards for outstanding performance

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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