Energy Sales Operations Coordinator

3 weeks ago


Alexandria, Australia Tesla Full time

Role Overview

The Tesla Energy team is seeking a highly motivated Sales Operations Coordinator to join the Business Operations team. This role is responsible for process execution and will be involved in process and systems improvements across Powerwall products as Tesla Energy continues to develop and expand.

This position works closely with the Sales team and other business functions across the sales and delivery cycle. Key responsibilities include managing the orders pipeline, addressing inquiries from internal and external stakeholders, reporting deliveries, and resolving critical operational issues.

Key Responsibilities

  • Execute and coordinate all operational aspects of certified installer orders, including backlog management, sales order delivery, revenue recognition, and cash collection.
  • Collaborate with the Sales team to develop and streamline sales and order processes, providing updated documentation when improvements are released.
  • Investigate system discrepancies promptly and provide solutions to relevant stakeholders.
  • Kick off and drive completion of special projects to improve productivity by eliminating unnecessary steps, creating dashboards or tools to facilitate day-to-day operations.
  • Participate in testing new and updated system logic and procedures.

Requirements

  • Bachelor's degree in a relevant field such as Business, Engineering, or Computer Science.
  • 2+ years of experience in operations roles, preferably in a technology or energy-related field.
  • Demonstrated ability to establish and maintain cooperative cross-functional relationships.
  • Self-starter with a goal-oriented and highly motivated mindset, while also being able to follow instructions.
  • Exceptional attention to detail.
  • Technological fluency and proficiency in internal business systems and MS Office, with moderate skills in MS Excel and SQL.
  • Strong desire to take initiative, learn continuously, think creatively, and achieve results.
  • Ability to thrive in a dynamic and fast-paced environment, effectively multitask, prioritize tasks and processes, and track findings and deliverables.


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