Dining Experience Manager

7 days ago

Orange, Australia beBeeCustomerService Full time $1,768,800 - $2,755,200

Unlock the Art of Exceptional Dining Experiences

About this Role:

  • Deliver outstanding customer service and build lasting relationships with clients and guests.
  • Showcase your knowledge of various venues, menus, and promotions to exceed guest expectations.
  • Collaborate with internal teams to ensure seamless event execution and timely communication.
  • Evaluate and resolve guest concerns in a professional and courteous manner.
  • Maintain accurate records and adhere to reservation policies and procedures.
  • Foster a positive atmosphere during events, ensuring high levels of guest satisfaction.
  • Analyze post-event feedback to identify areas for improvement and implement changes.

Requirements:

  • Demonstrate excellent verbal and written communication skills, with a friendly and persuasive phone manner.
  • Possess strong problem-solving abilities, with experience in hospitality and restaurant operations.
  • Show adaptability and flexibility in a fast-paced environment, with ability to multitask and prioritize tasks effectively.
  • Proficient in Microsoft Office and booking systems, with a willingness to learn new technologies.
  • Cultivate a collaborative mindset, working closely with colleagues to achieve common goals.

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