Commercial Operations Manager

4 weeks ago

Brisbane, Queensland, Australia Optimum Consulting Full time
About the Role

We are seeking a highly skilled and detail-oriented Commercial Manager to join our internal Corporate Services team in Brisbane. As a key member of our team, you will be responsible for leading the compliance and quality functions, as well as supporting our Finance & Administration Manager with financial and technology matters.

Key Responsibilities
  • Quality Assurance & Compliance: Lead quality assurance management, driving business improvement initiatives and ensuring compliance with Quality Assurance requirements. Run internal audits and training where required. Oversee occupational health and safety both internally and externally. Manage labour hire licensing across multiple jurisdictions.
  • Business Reporting: Run quarterly Management Review meetings. Produce and share weekly operational reports (e.g. placement audits, customer success, and system usage).
  • Payroll & Finance: Manage payroll processes for contractors. Oversee invoicing, staff credit card reconciliation, and FBT records maintenance.
  • Database & IT Management: Ensure data integrity and functionality. Liaise with external IT service providers to resolve staff issues.
About You

We are looking for a candidate with a breadth of skills, including compliance, quality assurance, finance, and office management. You will demonstrate:

  • Ability to ensure compliance with procedures and systems (QA management experience highly regarded).
  • Strong understanding of payroll processes, awards interpretation, and general ledger management.
  • Excellent attention to detail, with a thorough and meticulous approach to work.
  • Commitment to superior customer service and a proactive, autonomous work ethic.
  • High level of confidentiality, trustworthiness, and a commercial mindset.
  • Advanced MS Office skills; experience with MYOB and Astute Payroll is a plus.
Why Join Optimum?
  • Be part of a collaborative and values-driven business where hard work and resilience is rewarded, and tailored career opportunities exist.
  • Enjoy a varied role, where you can make a significant contribution to ongoing operational improvement.
  • We believe in the inherent goodness of people and that good people make great organisations.

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