Operations Manager

4 weeks ago


Brisbane, Queensland, Australia Amazon Commercial Services Pty Ltd Full time

Job Title: Operations Manager

Job Summary:

Amazon Commercial Services Pty Ltd is seeking an experienced Operations Manager to support the Operations Shift Manager & Delivery Station Manager in driving innovation and execution in transportation networks. The ideal candidate will have a strong drive to motivate a team of individuals to meet targets and productivity expectations in line with company goals.

Key Responsibilities:

  • Support in the development of a strong culture of health and safety practices and initiatives through the compliance with legislation and policy.
  • Support daily management of department duties.
  • Carry out debriefs of all staff and ensure that paperwork is accurately and fully completed.
  • Carry out duties in accordance with Standard Operating Procedures (SOPs).
  • Assign work to staff as required to support the workflow and daily metrics.
  • Ensure there is sufficient resourcing for your function including call outs for training needs, absence and performance management, coaching and continuous monitoring of department productivity.
  • Assist with the training of new associates to ensure they have the right knowledge to carry out tasks required.
  • Assist the Operations Shift Manager & Delivery Station Manager with tracking, trending and reporting of Exchange Point metrics.
  • Assist the Operations Shift Manager & Delivery Station Manager in analysing and understanding the reasons behind success and failure in meeting Exchange Point goals.
  • Tracking and reporting of hours and schedules for Associates.
  • Follow up and solve process-related area issues as required.
  • Ensure equipment defect reporting is completed to a high standard.

BASIC QUALIFICATIONS

  • Experience in warehouse operations.

PREFERRED QUALIFICATIONS

  • Experience managing teams.

Acknowledgement of Country:

Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.



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