Medical Office Coordinator
2 days ago
We are seeking a highly organized and motivated Medical Administrator to join our team.
- Be the first point of contact for patients: answer phone calls, coordinate appointments, respond to patient queries and requests, and greet patients as they arrive.
- Manage patient files, appointments, and process billing using software programs.
- Liaise with medical professionals over the phone and coordinate their communications in a timely and efficient manner.
- Process incoming and outgoing fax communications.
- Maintain a clean and tidy waiting area and clinic.
- Monitor and restock medical supplies in the clinic rooms.
- Assist medical professionals with administrative duties, as required.
- You must have the right to work in Australia.
- You should have excellent customer service skills with a professional in-person and telephone manner.
- Good problem-solving skills with the ability to respond flexibly and promptly to arising issues.
- Sensitivity and awareness of confidentiality requirements in healthcare.
- Able to confidently staff the reception area by yourself.
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