Front Line Customer Experience Specialist

3 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $55,670 - $64,000
Job Title: Retail Assistant/Cashier

We are seeking a customer-focused and detail-oriented individual to join our team as a Retail Assistant/Cashier. In this role, you will be responsible for providing exceptional service to customers at point of sale or throughout the supermarket.

  • Provide friendly service to customers.
  • Follow the correct checkout process.
  • Sell and assist customers in selecting products.
  • Adhere to company standards for loyalty cards.
  • Assist customers with shopping needs throughout the supermarket departments.
  • Suggest promotional items.
  • Pack items with care.
  • Acknowledge customers and maintain a positive attitude.
  • Clean the front counter area for a hygienic environment.
  • Manage cash register float and prepare surplus cash deposits.
  • Maintain stock levels of bags, terminal rolls, spare change, and customer contact cards.
  • Maintain display fridge stock levels, including presentation standards.
  • Display in-store advertising material according to company policy.
  • Support other team members as directed by the Duty Manager.

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