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Front Line Experience Specialist

3 weeks ago

Melbourne, Victoria, Australia beBeeGuest Full time $45,000 - $104,000

Experience the thrill of working with a dynamic team that's passionate about delivering exceptional entertainment experiences.

The Opportunity

We're seeking Front of House Casuals to join our team in VIC, where you'll have the chance to showcase your service skills and creativity. As a key member of our team, you'll be responsible for creating unforgettable experiences for our guests.

  • Develop and implement engaging guest interactions to drive sales and enhance customer satisfaction
  • Drive sales on every shift – smash targets through upselling, product knowledge, and proactive guest engagement
  • Work collaboratively with your team to achieve daily goals and challenges
  • Maintain a clean and well-stocked venue, ensuring it's ready to impress at all times
  • Provide exceptional service across multiple areas, including behind the bar, reception, and functions
  • Ensure compliance with safety procedures to safeguard guests and teammates
  • Go above and beyond to anticipate guest needs and provide personalized experiences
You'll Be a Great Fit If:
  • Have a passion for bartending and creating innovative cocktails
  • Are unique, enthusiastic, and possess bucketloads of energy and positivity
  • Bring a love for customer service, hospitality, or retail to the table
  • Enjoy interacting with diverse guests – teens, kids, and adults
  • Have great availability and can work weekends and nights
  • Possess a valid RSA certificate or are eager to obtain one

At our company, we believe in fostering a workplace where kindness, safety, and inclusivity come first. We strive to create an environment where you can grow, develop your skills, and have a blast while doing it. Whether you're new to the industry or looking to advance your career, opportunities are always within reach.

Our goal is to craft joy and banter since 2001. With 8 brands and 50+ venues across Australia, New Zealand, and North America, we've been dedicated to directional entertainment concepts that bring people together. Our commitment to using fun for good has earned us certification as a B Corp, making us the first company in our industry to do so.