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Pre-Sales Solutions Consultant

2 months ago


Melbourne, Victoria, Australia TESSERENT Full time

Position Overview

Tesserent is on the lookout for a skilled and driven Pre-Sales Solutions Consultant to support the Tesserent Growth (sales) team and potential clients regarding the technical aspects and delivery strategies for Managed Security Services, including Cloud solutions. This role serves as a crucial link between the Tesserent Account Executives and internal delivery teams.

In this position, you will work closely with both internal stakeholders and clients to foster strong relationships, demonstrating the ability to convey technical concepts to diverse audiences, both technical and non-technical.

Key Responsibilities

  • Assist Tesserent Account Executives with technical solutions and delivery strategies related to Managed Security Services.
  • Provide pre-sales technical support and product training to Tesserent Account Executives, clients, and prospects.
  • Analyze customer requirements; engage with customers or prospects to comprehend their needs and communicate this information to the Sales Representative.
  • Build and maintain a trusted advisor relationship with clients by leveraging your extensive consulting experience and strategic account management skills.
  • Demonstrate the capability to deliver technical presentations that illustrate how Managed Security and Cloud Services can address and fulfill customer or prospect needs.
  • Act as a liaison between internal delivery teams and Tesserent Account Executives to gather technical insights for supporting customer inquiries and significant sales opportunities.
  • Contribute to the technical solution specifications for quotes or proposals and prepare supporting materials.
  • Provide input for the creation and enhancement of existing and new security solutions and products for managed services.
  • Maintain comprehensive product knowledge of the company's security and managed service offerings.
  • Assist in managing sales through activities and opportunities in our CRM while adhering to established policies and procedures.
  • Stay informed about the broader capabilities and service offerings across the Tesserent Group to facilitate multi-service engagement.
  • Contribute to the development and dissemination of knowledge throughout the Tesserent Group.

Technical Expertise

  • Proficient in developing and delivering proposals and/or presentation materials for various events.
  • Background in security, with prior experience in a technical or consulting security role.
  • Demonstrated success in pre-sales and a solid understanding of cyber security.
  • Keep abreast of industry insights and proactively research emerging security threats, controls, relevant regulations, and trends.
  • Ability to develop, utilize, and enhance the company's methodologies to provide effective security and risk guidance.
  • Capable of articulating business outcomes, including implications and accurately assessing risks in relation to our clients' business objectives.