Customer Service Support Specialist
4 weeks ago
Company Overview
The Office of Sport is a government agency dedicated to promoting sport and active recreation in NSW. Our vision is to create a healthier community, connect people through sport, and make NSW a stronger state.
We provide leadership, policies, programs, funding, and infrastructure to support the sport and recreation sector.
About the Role
We are seeking an Assistant Services Officer to join our team. As a client liaison, you will coordinate site operations during programs and events, providing excellent customer service to diverse clients.
You will perform on-site activities, including operational support, traffic flow management, distributing resources, setting up and packing up event-related equipment, and safely operating equipment as required.
Key Responsibilities
- Assist Catering Officers in the kitchen, including operating commercial dishwashers and bars when required.
- Undertake basic administration tasks, such as operating point-of-sale systems, managing stock inventory, and ordering items.
- Maintain high standards of customer service and effective communication with clients to understand and respond to their needs.
- Work on a rostered basis, with hours generally ranging from 7am to 3pm or 11am to 7pm, including some weekend work.
What We Offer
- A competitive hourly rate of $33.14 per hour plus superannuation.
- A family-friendly and flexible working environment.
- Access to Employee Assistance Programmes.
- Opportunities for training and development.
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