Adventure Seeker and Team Lead

7 days ago

Sydney, New South Wales, Australia beBeeLeader Full time $65,000 - $75,000

We are an entertainment company offering escape rooms as our primary service. We seek a dedicated team leader to oversee our operations.

Key Responsibilities:

  • Manage game masters to ensure exceptional customer experiences
  • Maintain high standards of customer satisfaction
  • Train and mentor staff for retention and job satisfaction
  • Oversee venue operations, including maintenance, software updates, cleanliness, supply ordering, and staff scheduling
  • Cooperate with technical support for software, hardware, and game issues
  • Administer financials, ensuring timely payments, reconciliations, and reporting

About Our Organization:

A dynamic entertainment provider seeking a skilled manager to lead our team towards excellence in customer experience and operational efficiency.

Essential Qualifications:

  • At least one year of management experience
  • Ability to thrive in fast-paced environments and adapt well to challenging situations while maintaining professionalism and empathy
  • Sales and customer service mindset, enthusiastic about delivering outstanding customer experiences
  • Flexibility in working hours

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