Support Operations Coordinator

4 days ago

Mount Isa, Queensland, Australia beBeeCommunication Full time $59,200 - $83,200
Business Support Officer

The Business Support Officer plays a pivotal role in ensuring the smooth functioning of internal and external correspondence. This individual must possess strong organizational skills, effective communication, and adaptability to changing priorities.

Responsibilities:
  • Manage internal and external correspondence, including incoming and outgoing telephone calls, while demonstrating strong communication skills to engage with stakeholders.
  • Work effectively within a fast-paced environment, meeting KPI's and utilizing mechanisms to measure and monitor performance.
  • Connect with industry partners, local suppliers, and internal and external stakeholders to ensure timely and effective delivery of services.
  • Demonstrate professionalism and contribute positively to a collaborative team culture.
  • Initiate tasks and manage enquiries within expected timeframes, prioritizing goals and objectives.
  • Prioritize customer satisfaction, developing outcomes that achieve both customer and business objectives.

This role demands critical thinking, effective prioritization, and attention to detail in a dynamic and ever-changing environment. The ideal candidate will have intermediate experience using MS Outlook, MS Excel, Excel 365, MS Windows Explorer, and File Explorer, along with excellent communication and interpersonal skills.

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