Operations Director

2 weeks ago

Brisbane, Queensland, Australia beBeeCustomerExperience Full time $65,000 - $75,000

The primary goal of a Front of House Manager is to oversee the entire front-of-house operations, ensuring exceptional customer service and maintaining high standards of professionalism.

Key Responsibilities:

  • Lead a team of servers, bartenders, and hosts/hostesses, providing guidance and training
  • Develop strategies to improve customer satisfaction and loyalty through effective communication and relationship building
  • Monitor and maintain high standards of cleanliness, hygiene, and organization throughout the establishment
  • Evaluate and implement changes to enhance overall operational efficiency

Requirements:

  • Proven experience in hospitality management, preferably in a similar role with demonstrated success
  • Strong leadership, communication, and interpersonal skills
  • Ability to work under pressure and multitask effectively, prioritizing tasks and managing time efficiently
  • High school diploma or equivalent required; degree in hospitality or related field preferred

This senior-level position requires an experienced and dynamic individual who can effectively manage a team and drive business growth through customer-centric initiatives. If you have a passion for delivering exceptional customer experiences and leading high-performing teams, this opportunity may be suitable for you.

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