Senior Claims Specialist

5 days ago

Sydney City Of Brisbane, Australia beBeeClaims Full time $120,000 - $150,000
Claims Management Professional Role

This senior claims management professional will be responsible for overseeing complex portfolios of claims, ensuring timely and effective resolution. Their key objectives include making informed policy coverage decisions, assessing allegations of negligence, and negotiating quantum within a delegated authority.

  • Minimum two years' experience managing a complex portfolio of claims is essential.
  • Making policy coverage decisions and assessing allegations of negligence are critical responsibilities.
  • Providing exceptional service to internal and external customers while fostering strong professional relationships is vital.
  • Ongoing communication with stakeholders to report on claim developments, trends, and potential large losses is crucial.
  • Active engagement with panel solicitors, loss adjusters, and service providers to achieve the best possible outcome for all stakeholders involved.
About You
  • Tertiary qualifications in law and/or relevant experience working in a legal environment are highly desirable but not essential.
  • Excellent customer service skills and ability to provide outstanding service across a range of stakeholders are essential.
  • Strong planning, prioritization, organization, and resource management skills are crucial.
  • Willingness to collaborate as part of a team and support a collaborative culture is vital.
  • Exceptional verbal and written communication skills, combined with the ability to balance understanding, empathy, and commercial acumen, are essential.
  • Strong negotiation and conflict resolution skills are necessary.
  • A vision for long-term career progression is desired.
  • An enthusiasm for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape is beneficial.

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