Hospitality Operations Manager
3 days ago
About the Role:
Lion, an iconic brewery and hospitality venue in Geelong, is seeking a skilled Hospitality Operations Manager to oversee daily operations and ensure exceptional service standards.
This exciting opportunity contributes to the operational success of our vibrant venue, reporting directly to the Venue Manager. As a key member of our team, you will be responsible for supervising front-of-house staff, ensuring compliance with company policies, and maintaining a safe working environment.
About You:
- Proven experience in a similar role within the hospitality industry.
- Strong leadership and communication skills.
- Ability to work effectively under pressure and maintain a positive attitude.
- Knowledge of food and beverage operations, including bar service and cellar management.
- Current Responsible Service of Alcohol (RSA) certificate.
Benefits:
- A competitive salary of approximately $60,000 per annum.
- The opportunity to work in a dynamic and supportive team environment.
- Discounts on food, beverages, and merchandise.
- A beer allowance.
Key Responsibilities:
- Supervise and support front-of-house team members during service periods.
- Ensure compliance with company policies and procedures, including liquor licensing laws.
- Assist in staff training, development, and performance management.
- Handle customer inquiries and complaints promptly and professionally.
- Contribute to maintaining a safe and hygienic working environment.
How to Apply:
Please submit your application by contacting us through our website or social media channels.
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