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Geelong Hospitality Operations Manager

1 month ago

North Geelong, Victoria, Australia Lion Full time
About Lion Brewery

Lion, an iconic brewery and hospitality venue in the heart of Geelong, is seeking a dedicated Duty Manager to join our team full-time. We pride ourselves on crafting delicious beers and providing a welcoming atmosphere for locals and visitors alike.

The Role

As a Duty Manager, you will play a pivotal role in the operational success of our venue. Reporting to the Venue Manager, you will assist in overseeing daily operations and ensure exceptional service standards are maintained at all times. This role offers an exciting opportunity to contribute to a renowned brand in the hospitality industry.

  • Supervise and support front-of-house team members during service periods.
  • Ensure compliance with company policies and procedures, including liquor licensing laws.
  • Assist in staff training, development, and performance management.
  • Handle customer inquiries and complaints promptly and professionally.
  • Contribute to maintaining a safe and hygienic working environment.
  • Weekend and evening work required.
About You

We are looking for an individual with proven experience in a similar role within the hospitality industry. The ideal candidate will possess strong leadership and communication skills, be able to work effectively under pressure, and maintain a positive attitude.

  • Proven experience in a similar role within the hospitality industry.
  • Strong leadership and communication skills.
  • Ability to work effectively under pressure and maintain a positive attitude.
  • Knowledge of food and beverage operations, including bar service and cellar management.
  • Current Responsible Service of Alcohol (RSA) certificate.
Benefits

This role offers competitive remuneration, the opportunity to work in a dynamic and supportive team environment, discounts on food, beverages, and merchandise, and a beer allowance.