Night Guest Service Representative

5 days ago


Port Douglas, Queensland, Australia Oaks Hotels Full time

Job Opportunity

We are seeking a skilled and enthusiastic individual to join our team as a Night Guest Service Agent at Oaks Port Douglas Resort.

Key Responsibilities

  • Deliver exceptional guest experiences through personalized and proactive service
  • Manage guest arrivals and departures with efficiency and accuracy
  • Provide timely and effective resolution to guest queries and complaints
  • Maintain accurate guest accounts and adhere to confidentiality policies
  • Contribute to a positive and productive team environment

Requirements

  • Minimum 6 months hotel front office experience
  • Strong communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Availability to work 10pm - 6am x5 nights per week

About Oaks Hotels

Oaks Hotels is a leading hospitality provider with a commitment to delivering exceptional guest experiences. We offer a dynamic and supportive work environment, with opportunities for career growth and development.



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