Air Freight Operations Specialist

1 day ago

Brisbane, Queensland, Australia beBeeOperations Full time $125,000 - $155,000
Air Freight Import Manager

As a seasoned professional, you will lead and manage daily operational activities within the Air Freight Import team to achieve country targets and key performance indicators (KPIs). The role involves overseeing all aspects of import operations, from managing customer relationships to coordinating with carriers, suppliers, and internal stakeholders.

Key Responsibilities:
  • Supervise daily operational activities within the Air Freight Import team.
  • Spearhead efforts to achieve country targets and KPIs.
  • Cultivate strong relationships with customers and resolve operational issues in a timely manner.
  • Foster collaboration between carriers, suppliers, and internal stakeholders to optimize service delivery.
  • Maintain supplier performance and implement improvement plans where necessary.
  • Prepare and reconcile financial documentation, including cost structures and rate discrepancies.
  • Ensure compliance with industry standards and company policies.
  • Promote a culture of health and safety in the workplace.
  • Develop a high-performance team culture by providing leadership, coaching, and development opportunities.
Key Accountabilities:
  • Driving operational efficiency and cost-effectiveness.
  • Customer retention and issue resolution.
  • Effective leadership of direct reports and resource allocation.
  • Compliance with company policies and procedures.
  • Performance management and staff development.
  • Process improvement and productivity initiatives.

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