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Customer Partner

1 month ago


Melbourne, Victoria, Australia 5060 Kyndryl Australia Pty Ltd Full time

About the Role

We are seeking a highly skilled and experienced Customer Partner to join our team at Kyndryl. As a Customer Partner, you will be responsible for driving account growth, developing and executing innovative account strategies, and building strong relationships with key decision-makers.

Key Responsibilities

  • Lead proactive account growth, focusing on acquiring new business and minimizing erosion in renewals.
  • Develop and execute innovative account strategies to grow and retain Kyndryl's most valuable accounts.
  • Work closely with the sales team to ensure a seamless management process from initial prospecting to closing deals.
  • Manage one or more Portfolio or Strategic accounts, generate new opportunities, and expand existing work.
  • Drive Kyndryl to new heights by building a strong go-to-market pipeline with our partners.
  • Provide innovative solutions, positioning Kyndryl as a market leader.
  • Ensure customer satisfaction and compliance, maintaining a stellar reputation.

About You

You are a highly experienced professional with a proven track record in managing account P&L within IT Consulting or Retail or Energy or Finance industries. You have a deep understanding of business and technology trends and industry best practices. You are open-minded and empathetic in your approach to customer relationships.

What We Offer

At Kyndryl, we invest heavily in our employees, providing state-of-the-art resources and opportunities for growth and development. We offer a competitive salary and benefits package, as well as a collaborative and dynamic work environment.