Business Development Partner
2 weeks ago
We are seeking a skilled Business Partnership Consultant to join our team at Dental Corporation. As a key member of our corporate services team, you will be responsible for delivering exceptional service to our corporate partners, managing data entry, billing, and payroll deductions, and driving customer satisfaction.
Key Responsibilities- Develop and maintain positive relationships with corporate partners, customers, and stakeholders to resolve complex issues and service requests at first point of contact.
- Provide services, solutions, and manage escalations to partners across the spectrum of services offered by Dental Corporation, including end-to-end management of partner payments, growth activity, and administrative transactions.
- Ensure all ICP customers are financially managed in the appropriate timeframes, with the aim of reducing temporary write-offs and discontinuance.
- Process administrative transactions accurately with a high level of quality, ensuring system entries and data meet standards for clarity, accuracy, conciseness, and comprehensiveness.
- Adhere to best practice processes, procedures, and policies, and provide feedback to continually improve these.
You will have well-developed rapport-building, active listening, and communication skills, experience in a business-to-business service environment, and the ability to work in a high-volume, high-change environment.
About Dental CorporationWe are a global healthcare company dedicated to helping people live longer, healthier, happier lives and making a better world. Our purpose is to provide easy access to the best possible care, and our culture is brought to life by people like you, every day, in everything we do.
- We reward our people and celebrate their success, provide initiatives that develop careers, and look after our people's health, well-being, and futures.
- We are a welcoming lot, no matter who you are or where you've come from. We welcome all talents and backgrounds and embrace our differences, so you can bring your true self to work.
- We offer an additional annual leave day for you to focus on your well-being, as well as an additional volunteer day each year for you to give back to your community.
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