Senior Operations Director
3 weeks ago
Signature Care is seeking an experienced and passionate General Manager of Operations to join our team and shape the service delivery of our aged care services.
Key Responsibilities- Oversee all Signature Care's Operations needs at our Western Australian residences, ensuring high-quality services and optimal efficiency and cost-effectiveness.
- Act as an effective support conduit between on-site Residential Managers, other General Managers, and Support Service functions.
- Lead projects and support sites throughout the regions, consistently demonstrating a high-performance, outcome-focused approach.
- Maximise revenue and minimise costs, developing and implementing each home's training and development.
- Develop and maintain an effective, empowered, and efficient team to meet the key result areas of the Signature Care strategic plan.
- Experience in a similar multi-site role, with residential management experience in the aged care industry and familiarity with the regulatory framework.
- Detailed knowledge and understanding of contemporary issues impacting the aged care sector.
- Excellent people management and interpersonal skills, with the demonstrated ability to coach and mentor staff.
- Strong planning, time management, and organisational skills, with the ability to prioritise.
- Ability to provide staff training, mentoring, and coaching, with high-level interpersonal, written, presentation, and negotiation skills.
Signature Care is a family-owned and ran aged care provider with a holistic focus on community, individual well-being, and maintaining a culture of respect and dignity. We have been caring for families for over three decades, and are proud of the unique residences offered to the community. Employees are our reputation, capability, and strength. We offer a great work culture, full of career development, respect, and integrity.
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