Business Leader

1 week ago

Gold Coast, Queensland, Australia beBeeRetail Full time $100,000 - $120,000

At Hype DC, we're on the hunt for a business leader to join our retail store leadership team.

The ideal candidate will play a critical role in delivering and executing the brand vision, establishing a high-performance culture within their store, creating memorable experiences for customers, and achieving operational excellence.

As a business leader at Hype DC, you'll work collaboratively with your Area Manager to deliver a people-first culture within your store, drive sales growth, accelerate personal career growth, and create a WORLD CLASS team and a MAGICAL VIBE within your store.

  • Create a cohesive and dynamic team environment that fosters creativity, innovation, and problem-solving.
  • Develop and implement strategies to drive financial performance, improve customer satisfaction, and enhance operational efficiency.
  • Collaborate with cross-functional teams to achieve business objectives and promote a culture of continuous improvement.

Key Responsibilities:

Leadership:

- Empower and develop talent within your team to drive results.

- Provide coaching, support, and feedback to team members to ensure they have the tools and resources needed to succeed.

Customer Experience:

- Deliver exceptional customer service by ensuring all interactions are personalized, engaging, and memorable.

- Foster strong relationships with customers to build trust, loyalty, and advocacy.

Store Operations:

- Oversee daily store operations, including inventory management, visual merchandising, and loss prevention.

- Develop and implement processes to optimize store performance, improve productivity, and reduce costs.

Team Management:

- Recruit, select, and onboard new team members to ensure a diverse and inclusive team.

- Develop and implement training programs to enhance skills and knowledge within the team.

Performance Metrics:

- Track and analyze key performance indicators to inform business decisions and drive improvement.

- Develop and implement strategies to drive sales growth, increase customer engagement, and enhance operational efficiency.

Career Growth:

- Participate in professional development opportunities to enhance leadership skills and knowledge.

- Collaborate with the leadership team to identify areas for growth and development.

Benefits & Culture:

- Enjoy a competitive salary and bonus structure, as well as access to employee benefits.

- Participate in a comprehensive training program, including Leaders Workshops and AG-UNI certification.

- Engage with a supportive and collaborative team environment that fosters open communication, mutual respect, and teamwork.

- Contribute to the development of a positive company culture that values diversity, equity, and inclusion.

Requirements:

- Proven leadership experience in a retail or related industry, with a track record of driving business growth and improving customer satisfaction.

- Strong communication and interpersonal skills, with the ability to build and maintain effective relationships with customers, team members, and stakeholders.

- Ability to think strategically, with a focus on innovation, creativity, and continuous improvement.

- Strong analytical and problem-solving skills, with the ability to analyze data and make informed business decisions.

- Bachelor's degree in Business Administration, Marketing, or a related field.

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