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Guest Services Director

2 weeks ago

Mount Isa, Queensland, Australia beBeeManagement Full time $80,000 - $120,000
Role Overview

This high-pressure role involves supporting and interacting with key clients in a fast-paced environment.

As the Guest Services Manager, you will oversee the smooth operation of the Guest Services function, encompassing customer service, reception, and behind-the-scenes tasks such as data processing and group check-ins.

A key focus is assisting high-profile companies to effectively manage room allocations, optimize contracts, and maximize revenue through strategic planning.

You will also supervise Senior Guest Services Assistants and Guest Services Assistants, providing guidance and support to ensure team success.