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Customer Service Representative

2 months ago

Brisbane, Queensland, Australia Followmont Transport Pty Ltd Full time

About the Opportunity:

This is an exciting entry-level role for a proactive and organised individual who is eager to start their corporate career in the Transport Industry.

As a Customer Service Officer, you will be responsible for effectively managing inbound calls and emails, assisting with customer enquiries, and providing exceptional service to both internal and external customers.

You will also be involved in general office and administration duties, including data entry, and will have the opportunity to develop your skills and knowledge in a close-knit team.

What We Offer:

  • Free, on-site parking available
  • Employee Recognition Program – We love to reward our employees
  • Regular working hours with weekly pay cycle
  • Strong focus on work/life balance
  • Company benefits including health discounts & access to counselling for you and your family members.

Key Responsibilities:

  • Manage inbound calls and emails to assist with customer enquiries
  • Provide exceptional service to internal and external customers
  • Perform general office and administration duties, including data entry
  • Develop skills and knowledge in a close-knit team

Requirements:

  • Entry-level role with fantastic training & internal career progression opportunities
  • Basic knowledge of cities and towns within QLD will be highly regarded