Customer Service Representative

1 month ago


Brisbane, Queensland, Australia Woolworths Full time

As a Customer Service Representative at Woolworths, you will be the face of our store, providing exceptional service to our customers and ensuring they have a positive shopping experience. You will be responsible for handling customer inquiries, resolving issues, and providing product information. If you have a passion for delivering great customer service and working in a fast-paced environment, this could be the perfect role for you.

Our team is dedicated to providing a consistent and fresh customer service experience, and we are looking for someone who shares our values and is committed to excellence. As a Customer Service Representative, you will be working closely with our deli team to ensure that our customers receive the best possible service.

We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As a Customer Service Representative, you will have the opportunity to work in a dynamic and supportive environment, where you can grow and develop your skills. You will be part of a team that is passionate about delivering great customer service and making a difference in our community.

Key responsibilities:

  • Provide exceptional customer service and resolve customer inquiries
  • Work closely with the deli team to ensure a consistent and fresh customer service experience
  • Handle customer complaints and issues in a professional and courteous manner
  • Provide product information and recommendations to customers
  • Work collaboratively with the team to achieve sales targets and improve customer satisfaction

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Passion for delivering great customer service and working in a team environment
  • Flexibility and adaptability to change
  • Reliability and punctuality

We are an inclusive and diverse workplace, and we welcome applications from people of all backgrounds and experiences. If you are passionate about delivering great customer service and working in a dynamic environment, we encourage you to apply for this role.



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