Assistant Housekeeping Manager

2 weeks ago


Brisbane, Queensland, Australia Echo Entertainment Group Full time

Our Hotel Operations Team

We are seeking a highly skilled Housekeeping Manager to join our team at The Star Brisbane, a $ billion luxury hotel and entertainment complex. In this exciting role, you will be responsible for leading our housekeeping department and ensuring exceptional guest experiences.

About the Role

  • Promote a culture of excellence in housekeeping, maintaining high standards of cleanliness and presentation.
  • Lead a team of Housekeeping Supervisors and team members, providing guidance and support to ensure seamless operations.
  • Develop and implement effective schedules and rosters to meet the needs of the hotel, while adhering to operating budgets.
  • Conduct regular inspections to ensure that rooms meet the required standards, and make recommendations for improvement.
  • Monitor guest feedback and make adjustments to the housekeeping service to ensure it meets the expectations of our discerning guests.

Requirements

  • Tertiary qualifications in hospitality or a related field.
  • Extensive experience in hotel operations, preferably in a luxury environment.
  • Demonstrated leadership skills, with a track record of successful team management.
  • Excellent communication and interpersonal skills, with the ability to work effectively with all levels of staff.

About Us

The Star Entertainment Group is a leading provider of integrated resort and gaming entertainment in Australia. Our commitment to excellence and customer satisfaction is driven by our passion for delivering exceptional experiences for our guests.



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