Housekeeping Manager

2 weeks ago


Brisbane, Queensland, Australia Silk Hospitality Full time

About the Opportunity

Silk Hospitality is seeking an experienced Housekeeping Executive to lead and manage a diverse workforce, further develop their personal and professional skills, and interact with key clients in the hotel industry.

Key Responsibilities

  1. Ensure team KPIs are met or exceeded
  2. Assist with recruitment and employee mentoring
  3. Plan and coordinate housekeeping activities according to contract terms
  4. Deliver regular reports to the Operations Manager
  5. Roster staff

About You

As a natural leader, your key focus will be to encourage a positive, high-productive workforce that delivers an exceptional service to our clients. You will demonstrate complex problem-solving abilities and pride yourself on your strong customer service skills.

Requirements

  • Housekeeping or cleaning experience
  • Prior experience in a leadership or people management role
  • Thrive in a fast-paced environment and able to remain calm during times of pressure
  • Strong written and verbal communication skills
  • Able to drive results within a team and hold people accountable
  • Competent with computer systems and Microsoft Office Suite
  • Demonstrate problem-solving capabilities, innovation, and a proactive approach

What's in it for you?

  • Employee perks and benefits, including discounts at retail stores and local services
  • Coaching, mentoring, and upskilling
  • Supportive work culture
  • Opportunities for internal promotions and movements across the country


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