Housekeeping Manager
2 weeks ago
About the Opportunity
Silk Hospitality is seeking an experienced Housekeeping Executive to lead and manage a diverse workforce, further develop their personal and professional skills, and interact with key clients in the hotel industry.
Key Responsibilities
- Ensure team KPIs are met or exceeded
- Assist with recruitment and employee mentoring
- Plan and coordinate housekeeping activities according to contract terms
- Deliver regular reports to the Operations Manager
- Roster staff
About You
As a natural leader, your key focus will be to encourage a positive, high-productive workforce that delivers an exceptional service to our clients. You will demonstrate complex problem-solving abilities and pride yourself on your strong customer service skills.
Requirements
- Housekeeping or cleaning experience
- Prior experience in a leadership or people management role
- Thrive in a fast-paced environment and able to remain calm during times of pressure
- Strong written and verbal communication skills
- Able to drive results within a team and hold people accountable
- Competent with computer systems and Microsoft Office Suite
- Demonstrate problem-solving capabilities, innovation, and a proactive approach
What's in it for you?
- Employee perks and benefits, including discounts at retail stores and local services
- Coaching, mentoring, and upskilling
- Supportive work culture
- Opportunities for internal promotions and movements across the country
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