Team Operations Director

1 day ago

Coffs Harbour, New South Wales, Australia beBeeFireTeamLeader Full time $120,000 - $170,000

About the Role:

The position involves leading a team to achieve operational efficiency and customer satisfaction. This role focuses on the Mid North Coast region, with options for being based in Coffs Harbour or Port Macquarie.

You will provide strategic direction to a team of technicians, overseeing daily activities and customer relationship management.

Key Responsibilities:

  • Strategic leadership to drive operational excellence
  • Customer account management and business growth
  • Support Service Team Manager with asset optimization
  • Collaborate with Account Manager for monthly reporting and forecasting
  • Approve time sheets, purchase orders, and change orders
  • Review work programs for accuracy and feasibility
  • Manage sub-contractors effectively
  • Develop quotes and review technician quotes
  • People development - training and development of technicians

Requirements:

  • Relevant industry experience and fire trade license
  • Proven people management skills and technical expertise
  • Results-driven approach with strong goal setting and planning skills
  • Demonstrates excellent communication and interpersonal skills

Culture: Employees enjoy working in a diverse culture that offers opportunities for growth and progression.

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