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SkyPoint Team Lead Opportunities for Ambitious Leaders

1 month ago


Surfers Paradise, Queensland, Australia DreamWorld Full time

Are you looking to expand your leadership skills in the hospitality and events industry? This part-time leadership role could be perfect for you.

We are passionate about growing and retaining our team, offering exceptional leadership training and development. Our team members enjoy free entry and discounts across Dreamworld, WhiteWater World, and SkyPoint, as well as access to an online platform with hundreds of dollars of direct savings each year on everyday purchases from top Australian retailers.

To be successful, you should have previous leadership experience within a similar high-volume events or hospitality environment, passion and enthusiasm for delivering outstanding guest service experiences, excellent communication, interpersonal, and organisational skills, experience working with POS database systems and competent cash handling/management, and ability to perform manual handling and physically demanding work tasks.

The Events Team Leader - SkyPoint will lead and supervise SkyPoint Attendants during events, ensuring exceptional customer service and guest interaction. You will oversee event setup, operation, and pack down, handle guest inquiries during events, provide training for event staff, and ensure venue and event spaces meet cleanliness and presentation standards before, during, and after events.

The Food & Beverage Team Leader - SkyPoint will lead day-to-day shift operations in our Bistro & Bar, ensuring smooth service delivery. You will provide on-the-job training to team members, manage staff breaks and rostering, conduct pre-shift briefings, and lead by example in handling guest feedback and providing exceptional service.

SkyPoint is located on the 77th floor of the Gold Coast's Q1 building and offers breathtaking views. We offer a competitive salary of $60,000 per annum, plus opportunities for bonuses and career growth.