
Equipment Performance Specialist
5 days ago
At WesTrac, our primary focus is our people. Our success is the result of over 4,000 talented individuals working together to achieve amazing outcomes.
Job DescriptionThe Product Support Advisor will assist site-based equipment management teams in achieving their performance objectives through the optimization of equipment availability, reliability, and operating performance.
- Lead by example through actions, behavior, and decision making, including compliance with safe working practices and life-saving rules.
- Assist in diagnostics, repairs, and maintenance on customer Caterpillar equipment.
To be successful, you will need:
- An Australian-recognised Heavy-Duty Trade Certificate with post-trade experience.
- Ability to provide high-level technical support.
- Sound diagnostic skills.
- Advanced ability to interpret repair & fault-finding guides.
- Understanding of warranty provisions.
- Demonstrated ability in providing exceptional stakeholder engagement.
- Strong communication skills.
- Heavy equipment product knowledge on various Caterpillar equipment.
We offer a fantastic team environment and inclusive work culture, as well as opportunities for career growth and development.
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