Product Owner, Product

1 week ago

Melbourne, Victoria, Australia Suncorp Group Full time

Role Overview

The Consumer SME will be responsible for defining and prioritizing business requirements to meet strategic objectives in the Document Issuance and Digital Insurer Customer Correspondence domain.

Key Responsibilities

  • Represent Consumer Insurance in cross-functional squads and collaborate with stakeholders to refine business needs.
  • Ensure successful solution delivery, including acceptance criteria, testing practices, and release activities.
  • Collaborate with stakeholders to manage Consumer Insurance risk and provide regular status updates.
  • Act as the primary liaison between stakeholders, customers, squads, and project teams for alignment and transparency.
  • Work with Motor T&E leadership and Product Owners to identify and align value opportunities.

Requirements

  • At least 5 years of insurance experience, with a minimum of 3 years in Portfolio/Product roles.
  • Minimum of 1 year in project delivery.
  • Technical knowledge of Consumer products, systems, and processes, as well as customer communications, documents, and notices.
  • Strong communication skills with the ability to articulate complexity to various audiences.
  • Advanced commercial acumen with a solid understanding of key business drivers.

About Suncorp Group

Suncorp Group is committed to making a difference for people and in the communities they call home. Our Claims teams provide support and understanding for customers in challenging times, while finding outcomes that get their lives back on a healthier, happier path. We're looking for someone who can pick up the ins and outs of insurance processes and deliver it to customers in a way that feels refreshingly simple.

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