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Clinical Case Coordinator

3 weeks ago

City of Parramatta Council, Australia beBeeCareer Full time $60,000 - $80,000
Job Title:

Clinical Case Coordinator

Job Description:

The role of the Clinical Case Coordinator is to manage a portfolio of workers compensation claims, providing exceptional customer service and supporting injured workers to recover from workplace injury and return to work.

This is an exciting opportunity to join our team as a key member in delivering high-quality services to clients. You will be responsible for proactively managing all aspects of a caseload of worker's compensation claims, ensuring timely and effective resolution of cases.

As a Clinical Case Coordinator, you will provide accurate and complete information to clients, including options about any claim, entitlements, obligations and responsibilities. You will also conduct claims reviews, case conferences or face-to-face meetings with clients as required.

Required Skills and Qualifications:
  • Previous experience within a medical, hospitality, retail or corporate field, specialising in customer service is highly desirable.
  • Willingness to go above and beyond for customers.
  • The ability to multitask and shift priorities when needed.
  • Thrive on working in a team environment and collaborating with others.
  • Proactive, self-motivated and can think creatively when engaging with stakeholders such as workers, employers and providers.
  • High attention to detail and organisational skills.
Benefits:
  • A vibrant, collaborative innovative team culture
  • Flexibility with opportunity to work from home when you are fully trained in your role
  • A corporate wellbeing program with discounted health insurance and gym membership
  • Access to discounts at over 350 retailers through our Rewards Hub program
  • Entitlement to an annual tenure and performance-based recognition reward
  • Comprehensive learning and development support
  • Companywide events to celebrate success
  • Quarterly Reward and Recognition Awards
  • Up to 16 weeks paid parental leave, plus super
Other Opportunities:

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, we encourage you to apply now.