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Health Insurance Solutions Specialist

1 month ago


Cairns City, Queensland, Australia Bupa Full time

We're looking for a motivated and customer-focused individual to join our team as a Health Insurance Solutions Specialist in Cairns.

As a key member of our team, you'll play a vital role in delivering exceptional customer experiences and helping individuals make the most of their health insurance.

This is a full-time permanent position, working 38 hours per week. The first 4-6 weeks are dedicated to comprehensive training, ensuring you have all the skills and knowledge needed to excel in this role.

About the Role

This exciting opportunity involves providing personalized recommendations on health and wellbeing products that cater to customers' unique needs. You'll work closely with customers to understand their requirements and deliver solutions that enhance their overall health and wellbeing experience.

You'll also be responsible for:

  • Developing relationships with local communities to promote our brand and products;
  • Assisting existing Bupa members with their day-to-day transactions and addressing any concerns or questions they may have;
  • Educating members on the benefits they can access and how to get the most out of their health insurance.
The Ideal Candidate

We're looking for someone who is passionate about delivering exceptional customer service and has excellent communication skills. You should be able to build rapport with customers from diverse backgrounds and provide tailored solutions to meet their needs.

Our ideal candidate will have strong sales and negotiation skills, with the ability to work in a fast-paced environment and adapt to changing circumstances. If you're a people person who enjoys building relationships and finding creative solutions, we'd love to hear from you

What We Offer

At Bupa, we prioritize our employees' wellbeing and offer a range of benefits to support their physical and mental health. Our Viva Healthier and Happier program provides access to resources and tools to help employees achieve their wellness goals.

You'll also enjoy:

  • A competitive salary of around $65,000 - $80,000 per year, depending on experience;
  • Ongoing training and development opportunities to enhance your skills and career prospects;
  • A dynamic and supportive work environment with a focus on teamwork and collaboration;
  • Access to state-of-the-art technology and tools to help you succeed in your role.
Apply Now

If you're passionate about delivering exceptional customer service and want to join a company that values its employees' wellbeing, apply now We look forward to hearing from you and exploring how you can contribute to our team's success.