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Customer Experience Specialist
2 weeks ago
The Customer Care Representative will provide exceptional customer service and support to clients, ensuring timely and accurate responses to their inquiries. This role involves liaising with internal teams to resolve customer issues and maintaining thorough records of customer interactions.
Key Responsibilities:- Provide timely, accurate, and courteous responses to customer inquiries via phone and email
- Liaise with internal teams to resolve customer issues and improve overall customer experience
- Maintain accurate records of customer interactions and transactions
To be successful in this role, you will need excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. Previous experience in a contact centre or customer service role is desirable, but not essential as training will be provided.
Benefits:This role offers the opportunity to work for a leading organisation in a dynamic and supportive team environment. You will have access to ongoing training and development opportunities to help you grow and succeed in your career.
About Us:We are committed to building a diverse and inclusive workplace that values the unique perspectives and contributions of our employees. We welcome applications from all qualified candidates and offer a competitive salary package.
