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Customer Service Representative

2 months ago

Brisbane, Queensland, Australia Telstra Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant. As a key member of our team, you will be responsible for delivering exceptional customer service and sales experiences to our customers.

Key Responsibilities
  • Provide quality customer service to all customers, ensuring their needs are met and exceeded.
  • Maximize sales by providing the latest product and service information to our customers.
  • Achieve sales and performance targets, driving business growth and success.
  • Ensure store presentation is in line with retail shop standards, maintaining a clean and welcoming environment.
Requirements
  • Experience in a customer-facing role, with a proven track record of delivering great customer experiences.
  • Ability to solve complex problems, think critically, and make sound decisions.
  • Effective communication skills, with the ability to work collaboratively with colleagues and customers.
  • Previous experience in a customer-facing environment is highly advantageous.
  • The ability to speak fluently in Mandarin and Cantonese will be highly advantageous.
What We Offer
  • Variety of flexible working arrangements available, including casual, part-time, or full-time positions.
  • Fantastic career growth prospects, with ongoing product training and development.
  • In-store mentor and support, ensuring your success and growth.
  • Highly rewarding sales environment, with opportunities to exceed sales targets.
  • Corporate discounts and benefits, including 30% off Telstra products and services.