Customer Service Professional with Career Growth Opportunities

3 weeks ago


Sydney, New South Wales, Australia Talent Web Full time

Talent Web is a reputable international betting company based in the Australian market, seeking an entry-level graduate to join their customer service team.

This role offers a foot-in-the-door opportunity for highly driven individuals to start as a Customer Service Representative and have the chance to branch out into different departments after 15 months as the company grows.

Key Responsibilities:

  • Providing excellent customer service through phone calls, live chat, and email
  • Taking initiative to improve current processes
  • Collaborating with the wider team
  • Working on a rotating roster (Sunday-Thursday & Public Holidays: 12PM - 10PM, with penalty rates of 1.5x)

The Successful Candidate will have:

  • Prior experience in customer service, preferably in a call centre/live chat environment
  • Excellent time management and prioritisation skills
  • A can-do attitude
  • An entrepreneurial spirit
  • A self-starter mindset

Benefits and Perks:

  • Internal progression opportunities into chosen areas after 15 months
  • The chance to visit the International Head office
  • A hybrid work arrangement offering flexibility
  • A supportive and tight-knit team environment

Estimated Salary: AU$60,000 - AU$80,000 per annum, depending on experience.



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