Customer Service Professional with Career Growth Opportunities
3 weeks ago
Talent Web is a reputable international betting company based in the Australian market, seeking an entry-level graduate to join their customer service team.
This role offers a foot-in-the-door opportunity for highly driven individuals to start as a Customer Service Representative and have the chance to branch out into different departments after 15 months as the company grows.
Key Responsibilities:
- Providing excellent customer service through phone calls, live chat, and email
- Taking initiative to improve current processes
- Collaborating with the wider team
- Working on a rotating roster (Sunday-Thursday & Public Holidays: 12PM - 10PM, with penalty rates of 1.5x)
The Successful Candidate will have:
- Prior experience in customer service, preferably in a call centre/live chat environment
- Excellent time management and prioritisation skills
- A can-do attitude
- An entrepreneurial spirit
- A self-starter mindset
Benefits and Perks:
- Internal progression opportunities into chosen areas after 15 months
- The chance to visit the International Head office
- A hybrid work arrangement offering flexibility
- A supportive and tight-knit team environment
Estimated Salary: AU$60,000 - AU$80,000 per annum, depending on experience.
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