Customer Service Officer

1 week ago

Sydney, New South Wales, Australia Talent Web Full time
About This Role

We are seeking an enthusiastic entry-level Customer Service Officer to join our team at Talent Web. This is a fantastic opportunity for someone looking to launch their career in customer service and potentially progress into other areas of the business.

Key Responsibilities
  • Provide exceptional support to customers via phone, email, and live chat.
  • Take initiative to identify improvements in current processes and contribute to their implementation.
  • Collaborate effectively with the wider team and external partners to deliver excellent customer experiences.
  • Work on a rotating roster that includes evenings and weekends, with penalty rates applied accordingly.
What You'll Need
  • Excellent customer service skills and a passion for delivering outstanding results.
  • A highly driven and motivated individual who is eager to help build the success of a scaling company.
  • The ability to think innovatively and approach problems from unique angles.
  • A can-do attitude and self-starter mindset.
Benefits
  • Opportunities for internal progression and growth within the company.
  • The chance to visit our international head office and be part of a global team.
  • A flexible hybrid work arrangement that balances work and personal life.
  • Mentorship and professional development opportunities to support your career goals.
Compensation Package

This role comes with a competitive salary package, estimated to be around $55,000-$65,000 per annum, depending on experience and qualifications. Please note that this is an estimate based on industry standards and location.

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