Customer Service Representative

4 weeks ago


Christies Beach, Australia Coles Full time

About Coles Supermarkets

Coles Supermarkets is a leading Australian retailer with a network of over 800 stores across the country. As a Customer Service Agent (CSA), you will play a vital role in delivering exceptional customer experiences by safely navigating our iconic Coles vans and delivering customer orders to their homes. This role offers a unique opportunity to work in a fast-paced and dynamic environment, where you will have the chance to develop your skills and contribute to the success of our team.

About the Role

As a CSA, you will be responsible for delivering customer orders to customers' homes during the day or night. You will also assist with picking and packing orders to the highest standard, ready for delivery. This role requires a commitment to providing great customer experiences, as well as the ability to work safely and efficiently in a busy environment.

About You

We are looking for individuals who possess excellent communication skills, a safe driving record, and the ability to work flexibly across our store trading days. As a CSA, you will be expected to be active and on your feet for extended periods, lifting and carrying groceries from the van to your delivery points. If you have a strong work ethic, a passion for delivering excellent customer service, and the ability to work in a fast-paced environment, we encourage you to apply for this exciting opportunity.

Why Join Coles?

At Coles, we are committed to creating a workplace that is safe, respectful, and inclusive for all our team members. We offer a range of benefits, including flexible work arrangements, additional leave, and parental leave entitlements. We are also committed to building a gender equitable team and a culture that is just as diverse, inclusive, and welcoming as the communities we serve.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter outlining your relevant skills and experience.



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