Mentor - Parent Pathways Program
4 days ago
About the Role
We are seeking a skilled Mentor to join our team at Enterprise & Training Company Limited (ETC) in the Brisbane Southeast region. As a Mentor, you will play a vital role in guiding and supporting parents and carers of children under the age of six with their employment, educational, and career journeys.
Key Responsibilities
- Connect participants with resources such as childcare, housing, financial aid, and educational resources.
- Provide advice to participants with employment searches, resume and interview preparation, and ensure they are aware, understand, and adhere to their compliance requirements and obligations with Centrelink.
- Develop tailored action plans that address unique needs and aspirations of each participant and help participants to follow through on personalised action plans.
- Facilitate workshops and group sessions to provide additional support and foster a sense of community amongst the participants.
- Keep accurate and up-to-date records of appointments and client communication in accordance with Parent Pathways contractual requirements.
- Uphold and promote the Parent Pathways Program goals, contributing to its continuous improvement and success and achievement of organisational KPIs.
Requirements
- Demonstrated experience in mentoring, coaching, or providing support services, particularly with working parents, carers, or students.
- Excellent verbal and written communication and interpersonal skills, with the ability to connect and build rapport and trust with diverse participants.
- A high level of computer literacy and use of Microsoft Office suites and other government programs.
- Sensitivity to and understanding of the diverse cultural backgrounds and experiences of participants.
- Familiarity with community resources and services available to parents and carers, including childcare, housing, and financial aid.
- Ability to interpret various guidelines and work within frameworks.
- Highly motivated to achieving general employment and training outcomes for participants and organisational performance and KPI goals.
- A current, clear National Police Check.
- A current Working With Children Check (QLD Blue Card).
- A certificate IV or higher in qualification, in Employment Services and/or Community Services or similar (desirable).
About ETC
Enterprise & Training Company Limited (ETC) is a leading not-for-profit provider in employment, training, and business services, operating for over 35 years with a delivery footprint across New South Wales and Queensland. We are innovative, progressive, and committed to making a positive difference in our communities in which we operate.
Why Work for ETC
- Above award salaries and competitive salaries.
- Salary packaging to increase your take-home pay.
- An extra week of paid leave after 5 years of service.
- A variety of flexible working arrangements on offer to suit individual needs, including compressed work weeks, varied start and finish times, and monthly accrued days off.
- Working from home options if applicable to the role.
- Paid day off for your birthday after probation, blood donor, and community services leave.
- Innovative staff reward and recognition program including paid days off.
- Health and wellbeing initiatives including discounted private health insurance and free annual flu vaccination.
- Discounted accommodation and travel offers.
- Opportunities for career progression and leadership development including completion of accredited qualifications and leadership programs.
- Access to free Employee Assistance Program for you and your family.
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