Mentor - Parent Pathways Program
4 days ago
We are seeking a highly motivated and experienced Mentor to join our team in the Parent Pathways Program. As a Mentor, you will play a vital role in providing personalized support and guidance to parents and carers, helping them navigate their educational and career goals.
Key Responsibilities- Connect participants with resources such as childcare, housing, financial aid, and educational resources.
- Provide advice on employment searches, resume and interview preparation, and ensure participants are aware of their compliance requirements and obligations with Centrelink.
- Develop tailored action plans that address unique needs and aspirations of each participant and help them follow through on personalized action plans.
- Facilitate workshops and group sessions to provide additional support and foster a sense of community amongst participants.
- Keep accurate and up-to-date records of appointments and client communication in accordance with Parent Pathways contractual requirements.
- Uphold and promote the Parent Pathways Program goals, contributing to its continuous improvement and success and achievement of organisational KPIs.
- Demonstrated experience in mentoring, coaching, or providing support services, particularly with working parents, carers, or students.
- Excellent verbal and written communication and interpersonal skills, with the ability to connect and build rapport and trust with diverse participants.
- A high level of computer literacy and use of Microsoft Office suites and other government programs.
- Sensitivity to and understanding of the diverse cultural backgrounds and experiences of participants.
- Familiarity with community resources and services available to parents and carers, including childcare, housing, and financial aid.
- Ability to interpret various guidelines and work within frameworks.
- Highly motivated to achieving general employment and training outcomes for participants and organisational performance and KPI goals.
- A current, clear National Police Check.
- A current Working With Children Check (QLD Blue Card).
- A certificate IV or higher in qualification, in Employment Services and/or Community Services or similar (desirable).
We pride ourselves on offering a positive work culture and environment for employees to achieve their best. We offer a broad range of benefits, including above award salaries, salary packaging, and flexible working arrangements.
We are an equal opportunity employer and promote great working conditions. ETC respects diversity in all people and actively encourages applications from all minority groups.
We are committed to providing a safe environment in which children's rights, needs, and interests are met. We create a culture, adopt strategies, and take action to promote child safety and wellbeing and prevent harm to children and young people.
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