Mentorship Specialist

7 days ago

Logan Central, Queensland, Australia Enterprise & Training Company Limited Full time
About the Role

We are seeking a highly motivated and experienced professional to join our team as a Mentor in the Parent Pathways Program. As a Mentor, you will play a vital role in supporting parents and carers to achieve their educational and career goals.

Key Responsibilities
  • Provide personalized mentorship to parents and carers, connecting them with resources and services to support their goals.
  • Develop tailored action plans to address the unique needs and aspirations of each participant.
  • Facilitate workshops and group sessions to provide additional support and foster a sense of community among participants.
  • Keep accurate and up-to-date records of appointments and client communication in accordance with Parent Pathways contractual requirements.
  • Uphold and promote the Parent Pathways Program goals, contributing to its continuous improvement and success.
Requirements
  • Demonstrated experience in mentoring, coaching, or providing support services, particularly with working parents, carers, or students.
  • Excellent verbal and written communication and interpersonal skills, with the ability to connect and build rapport with diverse participants.
  • A high level of computer literacy and use of Microsoft Office suites and other government programs.
  • Sensitivity to and understanding of the diverse cultural backgrounds and experiences of participants.
  • Familiarity with community resources and services available to parents and carers, including childcare, housing, and financial aid.
  • Ability to interpret various guidelines and work within frameworks.
  • Highly motivated to achieving general employment and training outcomes for participants and organizational performance and KPI goals.
  • A current, clear National Police Check and Working With Children Check (QLD Blue Card).
  • A certificate IV or higher in qualification, in Employment Services and/or Community Services or similar (desirable).
What We Offer
  • Above award salaries and competitive salaries.
  • Salary packaging to increase your take-home pay.
  • An extra week of paid leave after 5 years of service.
  • A variety of flexible working arrangements on offer to suit individual needs.
  • Working from home options if applicable to the role.
  • Paid day off for your birthday after probation, Blood Donor, and Community Services Leave.
  • Innovative staff reward and recognition program including paid days off.
  • Health and wellbeing initiatives including discounted Private Health insurance and free annual flu vaccination.
  • Discounted accommodation and travel offers.
  • Opportunities for career progression and leadership development.
  • Access to free Employee Assistance Program for you and your family.
How to Apply

Click the "Apply Now" button and upload your Resume and Cover Letter (saved as ONE document) to our recruitment portal and complete the online application form.

Please ensure you specify in your Cover Letter which role you are interested in applying for.

Applications must be submitted through ETC's recruitment portal to be considered for the role, therefore emailed applications will not be accepted.

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